Back to search.Unique Multilingual - Customer Order Agent
| Employment Type: | Permanent |
| Location: | The Hague - Zuid-Holland, The Netherlands, Capelle Aan Den Ijssel |
| Salary: | Competitive |
| Languages: | English |
About the job :
Principal duties and responsibilities:
Purchase order maintenance as per assigned vendor / business unit, ensuring anefficient and timely PO transactional process
Monitoring the inbound flow of goods into the CEDC, ensuring a smooth supply of goods and CEDC operations
Monitoring purchase order acknowledgements, scheduling and lead time compliance, directly impacting the customer service compliance targets
Monitoring the CEDC stock levels to minimize stock outs and maximize customer service compliance ( see previous point)
Customer service enquiry handling
Expedites processing with suppliers
Vendor management( for a specific ESSC supplier/ business unit) including escalation management, sharing performance metrics and optimizing the supply situation
Sales order backlog reporting and communication of supply issues to management and Local Sales Offices
Prioritizing demand in supply chain delivery shortage situations
Processing of item enquiries and new item set-ups
Act as a point of contact to all EMEA Local Sales office locations for all Order Fulfillment enquiries
What we offer
About the company :
International company in Capelle ad Ijssel
Requirements :
Core Competencies
Fluent in English
Bachelors degree in Logistics or like discipline
Work experience in a production/supply chain environment
Work experience with ERP systems
Team player
Flexible and professional attitude
Customer service driven
Analytical skills
Strong communication skills
WE WILL ONLY ACCEPT AND REPLY TO APPLICATIONS THAT HAVE SUPPLY CHAIN/LOGISTICS BACKGROUND
Principal duties and responsibilities:
Purchase order maintenance as per assigned vendor / business unit, ensuring anefficient and timely PO transactional process
Monitoring the inbound flow of goods into the CEDC, ensuring a smooth supply of goods and CEDC operations
Monitoring purchase order acknowledgements, scheduling and lead time compliance, directly impacting the customer service compliance targets
Monitoring the CEDC stock levels to minimize stock outs and maximize customer service compliance ( see previous point)
Customer service enquiry handling
Expedites processing with suppliers
Vendor management( for a specific ESSC supplier/ business unit) including escalation management, sharing performance metrics and optimizing the supply situation
Sales order backlog reporting and communication of supply issues to management and Local Sales Offices
Prioritizing demand in supply chain delivery shortage situations
Processing of item enquiries and new item set-ups
Act as a point of contact to all EMEA Local Sales office locations for all Order Fulfillment enquiries
What we offer
About the company :
International company in Capelle ad Ijssel
Requirements :
Core Competencies
Fluent in English
Bachelors degree in Logistics or like discipline
Work experience in a production/supply chain environment
Work experience with ERP systems
Team player
Flexible and professional attitude
Customer service driven
Analytical skills
Strong communication skills
WE WILL ONLY ACCEPT AND REPLY TO APPLICATIONS THAT HAVE SUPPLY CHAIN/LOGISTICS BACKGROUND
Due to the nature of this position, the recruiter has requested to restrict applications by location. Only candidates in the Netherlands may apply.
You cannot apply for this job as it is no longer active.
