Resourcing People Ltd - Customer / Technical Support Representative - Swedish
| Employment Type: | Permanent |
| Location: | Amsterdam - Noord-Holland, The Netherlands, Amsterdam |
| Salary: | 2100 per month |
| Languages: | Swedish |
Due to team growth we are looking for a new Customer Service Executive to provide quality 1st line customer support. Working for an international leading network and communications company you will be supporting corporate B2B accounts. This support is customer focused and technical in nature. As a successful applicant you need to have great communication skills and proven experience within customer services. A technical background, especially with Networking, is an advantage, but not a necessity.
This role acts as a liaison between the client and the network engineering teams. You will act to identify the customers problem and then schedule the required action from the engineering teams. You will keep the client fully informed and manage the problem resolution process.
As a successful applicant we require you to have the following:
Excellent communication skills both written and spoken.
Fluency in Swedish and English, with one other European language.
Analytical and problem solving skills.
Team orientated.
Ability to react quickly to customer requirements.
Proactive.
This is a great opportunity to develop skills in a technical environment. If you wish to work with Networking then this is a great company to join. This role offers training and excellent career opportunities. Many candidates move from this role to become CCNA and CCNE certified Networking Engineers. You will also develop strong problem solving and customer support skills
If you are interested in this exciting opportunity then please dont hesitate to contact us and we will be happy to help you.
This role acts as a liaison between the client and the network engineering teams. You will act to identify the customers problem and then schedule the required action from the engineering teams. You will keep the client fully informed and manage the problem resolution process.
As a successful applicant we require you to have the following:
Excellent communication skills both written and spoken.
Fluency in Swedish and English, with one other European language.
Analytical and problem solving skills.
Team orientated.
Ability to react quickly to customer requirements.
Proactive.
This is a great opportunity to develop skills in a technical environment. If you wish to work with Networking then this is a great company to join. This role offers training and excellent career opportunities. Many candidates move from this role to become CCNA and CCNE certified Networking Engineers. You will also develop strong problem solving and customer support skills
If you are interested in this exciting opportunity then please dont hesitate to contact us and we will be happy to help you.
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