Back to search.Unique Multilingual - German Speaking Technical Support Consultant
| Employment Type: | Permanent |
| Location: | Gelderland, The Netherlands, Nijmegen |
| Salary: | Competitive |
| Languages: | English, German |
About the job
You are the first point of contact for clients. You answer their questions and provide them with information. Where possible you solve (technical) problems.
As a support consultant you analyse and document reported errors in the software.
You proactively monitor the progress surrounding reported issues and you keep the client informed.
With the rest of the team you make sure that processes concerning issue resolving andthe information supply to customers are improved where possible.
Job requirements
A college degree preferably in IT or a similarly technical course
- Experience in customer service
- a stress resistant, flexible and accurate personality
- proven ability to work independently
- Knowledge of Information Technology Infrastructure Library is a definite plus
- Fluent speaker of German
- Living in or near Nijmegen
You are the first point of contact for clients. You answer their questions and provide them with information. Where possible you solve (technical) problems.
As a support consultant you analyse and document reported errors in the software.
You proactively monitor the progress surrounding reported issues and you keep the client informed.
With the rest of the team you make sure that processes concerning issue resolving andthe information supply to customers are improved where possible.
Job requirements
A college degree preferably in IT or a similarly technical course
- Experience in customer service
- a stress resistant, flexible and accurate personality
- proven ability to work independently
- Knowledge of Information Technology Infrastructure Library is a definite plus
- Fluent speaker of German
- Living in or near Nijmegen
You cannot apply for this job as it is no longer active.
