Back to search.SRGEurope - Account Manager - Top Online Gaming Company
| Employment Type: | Permanent |
| Location: | Gibraltar |
| Salary: | Competitive Package |
| Languages: | English |
SRGEurope are currently recruiting an Account Manager for one of the world's leading Online Gaming Companies based in Gibraltar. This job as Account Manager is a fantastic opportunity for an experienced manager looking to that next step forward in their career in Online Gaming. This Company, a household brand name in Europe, looks for confident, friendly and driven people to complement the current, enthusiastic team, with a commitment to deliver the best products and services in a prompt and efficient manner.
Account Manager Responsibilities:
* Manage a team in ensuring they deliver fast, efficient and knowledgeable service to priority line customers
* Provide excellent service to regular customers
* Mentoring team members for progression so they can form a relevant plan of career development within the company
* Build and maintain a database of important customers ensuring all relevant information is kept up to date
* Monitor best Customers betting habits
* Provide back up for Key Account manager
* Represent the company at sporting events (Under the guidance of the key account manager) to ensure the appropriate entertainment of key customers
* Selection and recruitment of new team members
* Ensure all ad hoc tasks are delivered by the team are dealt with in a timely manner
* Dealing with disciplinary and performance issues in line with company procedures
Account Manager Profile:
* Minimum 3 years experience in the gaming industry within the trading, call centre or retail capacities
* Excel skills to a minimum intermediate level
* Leadership experience with the ability to motivate staff members and maintain high standards
* Strong people management skills
* Impeccable character, highest levels of integrity and ability to be confident in all social arenas
* Previous experience in hiring and training new staff
* Excellent written and verbal communication skills
* Strong relationship skills and excellent work ethic
* Working knowledge of Duty of Care, and clear understanding of Responsible gaming
This Online Gaming Company offers a competitive package including additional benefits for the right Account Manager. If you feel you have the necessary attributes please apply now for immediate consideration.
Skills: |Online | Gaming | Excel | Manage| Customer Service | VIP |
Account Manager Responsibilities:
* Manage a team in ensuring they deliver fast, efficient and knowledgeable service to priority line customers
* Provide excellent service to regular customers
* Mentoring team members for progression so they can form a relevant plan of career development within the company
* Build and maintain a database of important customers ensuring all relevant information is kept up to date
* Monitor best Customers betting habits
* Provide back up for Key Account manager
* Represent the company at sporting events (Under the guidance of the key account manager) to ensure the appropriate entertainment of key customers
* Selection and recruitment of new team members
* Ensure all ad hoc tasks are delivered by the team are dealt with in a timely manner
* Dealing with disciplinary and performance issues in line with company procedures
Account Manager Profile:
* Minimum 3 years experience in the gaming industry within the trading, call centre or retail capacities
* Excel skills to a minimum intermediate level
* Leadership experience with the ability to motivate staff members and maintain high standards
* Strong people management skills
* Impeccable character, highest levels of integrity and ability to be confident in all social arenas
* Previous experience in hiring and training new staff
* Excellent written and verbal communication skills
* Strong relationship skills and excellent work ethic
* Working knowledge of Duty of Care, and clear understanding of Responsible gaming
This Online Gaming Company offers a competitive package including additional benefits for the right Account Manager. If you feel you have the necessary attributes please apply now for immediate consideration.
Skills: |Online | Gaming | Excel | Manage| Customer Service | VIP |
You cannot apply for this job as it is no longer active.
