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Undutchables - Account Manager Sales with Russian or French

Employment Type: Contract
Location: Noord-Holland, The Netherlands
Salary: 28,000+
Languages: French, Russian

Advertiser Details

  • Name:
    Undutchables
  • Posted:
    22-04-2010
  • Code:
    20100305-TBMH
In order to be suitable for this position you need to have 2 years of order management experience, speak French have worked with an ERP system and be good with MS Excel

Job description

Interface with assigned customers to handle all pre and post sales support functions with a focus on supporting the maintenance of revenue generating activities associated with these accounts.

Manage assigned customers within corporate established policies and operational guidelines. Develop and maintain relationships with customer base and field sales partners to insure seamless and superior customer satisfaction within assigned accounts.

Assigned accounts are medium to large in unit volume (>10K units /week) and complex in structure and maintenance requirements.

Account responsibilities include multiple sales channels and require the ability to execute multiple business processes, problem solve and coordinate cross-functional resolution of customer and sales related issues.

-Interfaces with assigned customers to handle all pre and post-sales support functions:

-Pre-Sales

- Work with necessary internal contacts to ensure customer profiles are established data base system.
- Manage customer orders
- Communicate product availability as needed.
- Manage system operations and communications related to backlog and forecasting.
- Respond to customer inquiries regarding product shipments, product information and availability, pricing, product transition and new product introduction when required.
- Enforce company policies

Post-Sale:

- Coordinate shipment status
- Manage customer inventory and POS, weekly.
- Negotiate and manage customer product accommodations inventory turns and swaps
- Respond to customer inquiries regarding logistics, rebate claims and credit issues
- Maintain collaborative working relationship with sales partners to insure seamless support for mutually assigned accounts.
- Monitor quarterly forecasts/quotas to ensure accurate allocation of product and booking of sales orders.
- Make decisions on routine and non-routine matters - decisions are based on established procedures or general direction from supervisor.
- Communicate customer requirements (i.e. product, forecasts, pricing, programs) to respective AM Segment leader.
- Learn and utilize the company reporting tools to provide analytical data that supports business needs and policies.
- Maintain a cooperative working relationship with cross functional departments to ensure appropriate resources are used to maintain customer satisfaction.
- Participate in developing individual and group objectives as they relate to assigned account/areas of responsibilities.
- Participate in process improvement efforts.

Functie-eisen
3+ years in a similar position

Oracle system knowledge

Database input and manipulation

Calculate figures and amounts such as discounts proportions, percentages, rate and volume.

Fluent reading, writing and speaking skills in English and French

EXPERIENCE IN A SIMILAR ROLE IS A MUST as it is that you are already living and settled in Holland. You can not be considered if you are not settled here.

Salary indication

Depending on experience between 28K and 32K per year plus holiday money

Selection procedure

If you are interested in this vacancy, you can apply below. Your application will be sent directly to the recruiter in charge.

IMPORTANT: if you are not yet registered with Undutchables we kindly ask you to do so. Please register yourself by filling in your personal details and attaching your CV on http://flexweb.undutchables.nl/.

Your information will be handled in the strictest confidence and your CV will not be sent to a company unless you have given prior permission.

We will invite you for an extensive interview, as soon as any potential job opportunities arise. We will advise you on issues regarding employment in the Netherlands. Then, if possible, we will introduce you to a prospective company and provide support during the selection procedure.

Bezoek https://beheer.ingoedebanen.nl/redirect/url/4b9114e40d86f/toplanguagejobs voor meer informatie over deze vacature.
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