Back to search.Blue Lynx - Junior Customer Service Fluent German & Spanish & English
| Employment Type: | Contract |
| Location: | Zuid-Holland, The Netherlands |
| Salary: | 2000-2132 EUR |
| Languages: | English, German, Spanish |
| Required Languages: | 3 |
For our international client we are looking for a Customer Service representative to join the International and Eastern European team.
Job Profile for Junior Customer Service Representative
Handling customer inquiries, quoting, customer order handling and processing and providing after-sales service.
Fulfillment of customer inquiries (stock, price, deliveries. technical questions).
Sales price management.
Maintaining customer data, including pricing data.
Manage customer order intake.
Manage customer order processing.
Pro-actively inform customers on product/ price changes.
Pro-actively inform customers on delivery schedule changes or other aspects of service impact.
Order Entry.
Complaint/ Claim Entry.
Return Shipment Entry.
Credit Note creation.
Sample processing.
Escalation of service issues.
Execute and follow-up Sales Process/ Actions.
Manage Non-Standard product requests.
Updating of CRM databases.
Candidate Profile for Junior Customer Service Representative
MUST BE Fluent in German + Spanish +English.
Must have some customer service experience.
Must have strong administrative, communication & commercial skills.
Must be service minded and keen to learn.
Must be accurate and a flexible team player.
Must be able to take initiative to help improve processes.
Strong organisation skills.
Knowledge of Lotus Notes and MS Office is preferred.
Job Profile for Junior Customer Service Representative
Handling customer inquiries, quoting, customer order handling and processing and providing after-sales service.
Fulfillment of customer inquiries (stock, price, deliveries. technical questions).
Sales price management.
Maintaining customer data, including pricing data.
Manage customer order intake.
Manage customer order processing.
Pro-actively inform customers on product/ price changes.
Pro-actively inform customers on delivery schedule changes or other aspects of service impact.
Order Entry.
Complaint/ Claim Entry.
Return Shipment Entry.
Credit Note creation.
Sample processing.
Escalation of service issues.
Execute and follow-up Sales Process/ Actions.
Manage Non-Standard product requests.
Updating of CRM databases.
Candidate Profile for Junior Customer Service Representative
MUST BE Fluent in German + Spanish +English.
Must have some customer service experience.
Must have strong administrative, communication & commercial skills.
Must be service minded and keen to learn.
Must be accurate and a flexible team player.
Must be able to take initiative to help improve processes.
Strong organisation skills.
Knowledge of Lotus Notes and MS Office is preferred.
Due to the nature of this position, the recruiter has requested to restrict applications by location. Only candidates in the Netherlands may apply.
You cannot apply for this job as it is no longer active.
