Back to search.Blue Lynx - 1st Line Technical Support Engineer - German
| Employment Type: | Permanent |
| Location: | Noord-Brabant, The Netherlands, Eindhoven Region |
| Salary: | Depends on experience |
| Languages: | English, German, Polish |
| Required Languages: | 2 |
Our client is an international service provider for storage devices who is currently looking for the following 1st line Technical Support Engineers to join their well established team.
Job Profile for Technical Support Engineer:
The Technical Support Engineers receive calls from customers of technical products and provides them with technical support regarding their storage devices.
Your main responsibility as Technical Support will be to:
Provide a satisfactory solution to the customer with their technical questions, always trying to exceed the customer’s expectations.
Provide the best customer service in all possible aspects.
Cover the assigned line with the utmost sense of responsibility.
Escalating to 2nd line support when necessary.
Candidate Profile for Technical Support Engineer:
Must be Fluent in German (both written and verbal). Advanced English is required as this position is within a multinational environment. Fluent Polish would also be a big plus.
Education on MBO level.
Proven Technical Skills.
Strong customer focus as you will be dealing with a variety of people from different backgrounds.
Good typing skills.
Basic networking knowledge.
Proven technical skills within a similar role.
Clear communicator.
Good personal organisational and multi-tasking skills.
Team player as you will join a sharp team with a good team spirit.
Knowledge of hardware on a user level.
Job Profile for Technical Support Engineer:
The Technical Support Engineers receive calls from customers of technical products and provides them with technical support regarding their storage devices.
Your main responsibility as Technical Support will be to:
Provide a satisfactory solution to the customer with their technical questions, always trying to exceed the customer’s expectations.
Provide the best customer service in all possible aspects.
Cover the assigned line with the utmost sense of responsibility.
Escalating to 2nd line support when necessary.
Candidate Profile for Technical Support Engineer:
Must be Fluent in German (both written and verbal). Advanced English is required as this position is within a multinational environment. Fluent Polish would also be a big plus.
Education on MBO level.
Proven Technical Skills.
Strong customer focus as you will be dealing with a variety of people from different backgrounds.
Good typing skills.
Basic networking knowledge.
Proven technical skills within a similar role.
Clear communicator.
Good personal organisational and multi-tasking skills.
Team player as you will join a sharp team with a good team spirit.
Knowledge of hardware on a user level.
Due to the nature of this position, the recruiter has requested to restrict applications by location. Only candidates in Europe (EEA) may apply.
You cannot apply for this job as it is no longer active.
