Back to search.Talent Search People - German Speaking Customer Service Representatives
| Employment Type: | Contract |
| Location: | Limburg, The Netherlands, Maastricht |
| Salary: | €1559 + Shifts allowance |
| Languages: | English, German |
Talent Search People is a European recruitment agency based in Spain. We focus on Sales, Multilingual Speakers, IT & E-Commerce and Finance professionals.
As well we are focusing on the International market and we have different positions available in The Netherlands.
About our client:
Important multinational company in the automotive sector, with a Customer Assistance Centre in Maastricht, since 1998. It is the central point of contact for Europe, taking care of the needs of current and prospective customers.
The company has a multicultural environment with over 40 different nationalities and more than 600 employees to give customers personal assistance in their own language.
Some of the services are available 24hours, seven days per week.
Job role:
As a member of a multilingual and multicultural company, with a supportive and friendly environment, you will be responsible to answer the incoming calls from customers requiring roadside vehicle assistance, within the “Service 24h”.
With the objective to ensure the vehicle mobility as soon as possible, your main responsibilities are:
- Answer incoming calls from customers requiring assistance
- Introducing all the information in the internal CRM system
- Tracking and escalating the incidents properly, in case the problem can’t be solved by you.
Requirements:
Language skills:
- German fluent
- Fluent level of English
Qualifications:
- Superior vocational training and/or college.
Experience:
- Previous experience in a similar Customer Care role is highly valued
IT skills:
- Proficient in Microsoft Office package
Soft skills:
- Knowledge of Benelux geography
- Advanced negotiation skills
- Good understanding of customer satisfaction
- Team player
- Open-minded to a diversity of cultures
- Ability to prioritize, analyze, plan and coordinate in a high data volume environment
The job offer:
- Contract: one year contract + renewal
- Salary: € 1559 gross per month (based on 35 hours a week average) + shift allowance based on actual worked hours.
- Working hours: 35 or 37.5 hours / week, with scheduling Monday to Saturday between 8.00-20.00.
- Flexibility with shifts is mandatory as it is a department open 24hours a day / 7 days a week
- Extensive Social Benefits package, including relocation package, canteen, travel cost and many others.
If you are interested, please sent your CV to Charlotte Stax cstax@talentsearchpeople.com or call
0034 93.265.67.26 and ask for Charlotte.
Visit our website: www.talentsearchpeople.com where you can register your profile and keep informed about the open positions.
As well we are focusing on the International market and we have different positions available in The Netherlands.
About our client:
Important multinational company in the automotive sector, with a Customer Assistance Centre in Maastricht, since 1998. It is the central point of contact for Europe, taking care of the needs of current and prospective customers.
The company has a multicultural environment with over 40 different nationalities and more than 600 employees to give customers personal assistance in their own language.
Some of the services are available 24hours, seven days per week.
Job role:
As a member of a multilingual and multicultural company, with a supportive and friendly environment, you will be responsible to answer the incoming calls from customers requiring roadside vehicle assistance, within the “Service 24h”.
With the objective to ensure the vehicle mobility as soon as possible, your main responsibilities are:
- Answer incoming calls from customers requiring assistance
- Introducing all the information in the internal CRM system
- Tracking and escalating the incidents properly, in case the problem can’t be solved by you.
Requirements:
Language skills:
- German fluent
- Fluent level of English
Qualifications:
- Superior vocational training and/or college.
Experience:
- Previous experience in a similar Customer Care role is highly valued
IT skills:
- Proficient in Microsoft Office package
Soft skills:
- Knowledge of Benelux geography
- Advanced negotiation skills
- Good understanding of customer satisfaction
- Team player
- Open-minded to a diversity of cultures
- Ability to prioritize, analyze, plan and coordinate in a high data volume environment
The job offer:
- Contract: one year contract + renewal
- Salary: € 1559 gross per month (based on 35 hours a week average) + shift allowance based on actual worked hours.
- Working hours: 35 or 37.5 hours / week, with scheduling Monday to Saturday between 8.00-20.00.
- Flexibility with shifts is mandatory as it is a department open 24hours a day / 7 days a week
- Extensive Social Benefits package, including relocation package, canteen, travel cost and many others.
If you are interested, please sent your CV to Charlotte Stax cstax@talentsearchpeople.com or call
0034 93.265.67.26 and ask for Charlotte.
Visit our website: www.talentsearchpeople.com where you can register your profile and keep informed about the open positions.
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