Top Language Jobs

Customer Service Representative (CSR) Transaction Banking

Title: Customer Service Representative (CSR) Transaction Banking
Salary: �1,660 gross a month for 36 hours
Location: Venlo - Limburg, The Netherlands
Languages: English, French, German, Italian, Portuguese, Spanish
Posted: 9th Feb 2012

For our Multi Channel Customer Service Centre in Venlo we would like to get in touch with a highly- motivated and enthusiastic:

Customer Service Representative Transaction Banking
Location: Venlo
32-36 hours per week

You:
You are working for a worldwide presence, renowned financial institution and be part of the financial market as interesting and challenging as such.

The Customer Service Representative will be responsible for the answering and processing questions and responses from our biggest European clients by telephone or e-mail. You are interested to work in an enthusiastic multilingual team within a dynamic and rapidly growing company.

Daily Duties:

� Handle queries from commercial clients received via email/phone/fax, independently and responsibly
� Analyse query to be able to understand best possible solution
� Manage relationship with the Client to ensure positive perception of the bank is not diminished
� Liaise with other teams within the (complex) organisation of the bank to be able to provide most complete and speedy response to queries
� Understand financial nature of queries and respond on an adequate level of professionalism
� Prioritise issues and maintain quality of service offered despite of the high level of pressure
� Manage different systems at the same time to be able to search for the information required in a speedy manner
� Accurately log cases in the CRM system making complete use of all possibilities given by the system and while talking to the Client
� Contribute to maintaining SL in the agreed targets

Your qualities:
� Good communication skills
� A clear and friendly (telephone) voice
� Accurate
� Willingness to work 40 hours during the first 4 training weeks
� Congenial / team spirit
� Client and service-oriented
� Very good communication skills, both written and oral in the English language
� You have excellent communication skills (native or near-native), both written and oral in two of the following languages: German, French, Portuguese, Spanish, Italian
� Familiarity with a PC and experience with Windows, Word, Outlook and Internet Explorer

Basic Skills:
� Ability to use the phone system
� Keyboarding skills
� Availability to stay long term (1 year minimum)
� Flexible with regards to shifts
� Flexible with regards to change in procedures
� Ability to work in a multi-cultural environment
� Ability to adapt to Customer Service Centre working rules (idle codes, break times, etc)
� Generic professional skills (punctuality, discipline, manners, politeness, appearance)

Minimum Requirements to apply:
� Customer service experience (experience with customers)
� Checked references
� Motivational letter in English
� CV in English

Assessments and a thorough background screening are part of the selection procedure.

Who is Arvato
arvato Benelux is a rapidly growing service provider of effective and complete solutions in customer services and logistics services with Dutch branches in Abcoude, Venlo, Venray en Heerlen.
arvato Benelux is part of arvato AG, the media service provider of Bertelsmann AG, one of the largest international media enterprises. Other Bertelsmann companies in the Netherlands are among others RTL Nederland with RTL TV channels 4,5,7,and 8 and Radio channel 538 and Publishing House G+J with magazines such as Quest, National Geographic and Glamour.
arvato Benelux is active in Customer Services, Data Services, Loyalty Programs, Collections, Marketing Supply Chain and International Supply Chain Management and currently has well over 700 employees.

For more information on our organization and current vacancies visit our website: www.arvato.nl.

Working at arvato is
Working in a fast growing (international) organization and an inspiring work atmosphere where complex cases offer daily challenges. We encourage all employees to take initiative and optimally use the responsibility that is given to them. We believe in people that aspire after independency and self development.

We offer
Good primary and secondary labour agreements are obvious, the starting salary is dependent on your knowledge and experience. We have a salary house according AWVN guidelines.
Your growth follows is linked to that of the organisation.

Send your application letter together with your resume to Sacha Kerp (HR Officer),
email address: jobs@arvatoservices.nl.

Acquisition is not appreciated.

German, Spanish or French speaking Enterprise Inside Sales Representative

Title: German, Spanish or French speaking Enterprise Inside Sales Representative
Salary: Competitive
Location: Amsterdam - Noord-Holland, The Netherlands
Languages: French, German, Spanish
Posted: 8th Feb 2012

About the Role:

Managing the named account client base within the specified region, the Enterprise Inside Sales Rep will focus on proactively prospecting for new business opportunities within existing and new accounts, up-sell to existing customers (displacements and new product sales) and renewals.

Working in line with Field Sales, McAfee Channel Account Managers (CAM) and channel partners to enhance the competence & focus associated with particular products & increase the market penetration of McAfee technologies to customers & partners whilst articulating the company products, corporate vision & work to develop effective sales processes to over achieve booking and revenue quota.

Key Responsibilities

Exceed quarterly and annual targets
Build and maintain a constant/future revenue pipeline
Maximize short term revenue
Meet core call time metrics
Submit accurate weekly forecasts
Manage leads in a timely manner
Engage with channel Partners and CAM's to manage and close sales pipeline
Create strong business relationships with prospects and existing customers
Update and maintain customer database and penetration matrix
Recommend the most suitable solution according to the customer's requirements and McAfee solutions
Provide a wider vision of the McAfee portfolio of consultancy and technical services.
Keep knowledge up to date of the Security market and meet training targets to maintain a thorough understanding of McAfee products, process and promotions to provide the highest levels of sales support
Work with marketing to drive campaigns into specific market segments

Qualifications

Experience, Knowledge and Skills

Target orientated individual with demonstrable telephone sales experience dealing with B2B customers
Fluent in German, Spanish, or French
Excellent negotiation, communication and customer service skills
Strong work ethic and organizational skills
IT sector experience in selling software solutions and/or products is essential
Graduate or equivalent vocational experience

Customer Service Representative speaking French and Spanish on a native level, A.C.

Title: Customer Service Representative speaking French and Spanish on a native level, A.C.
Salary:
Location: Noord-Holland, The Netherlands
Languages: English, French, Spanish
Posted: 7th Feb 2012

Company description
International company

Job description
- Call Handling (inbound and outbound)
- Handling of service and return requests as per defined processes
- Reviewing current Customer Service processes and structures on cost and time effectiveness
- Reporting
- Supporting other departments when needed
- Providing close cooperation with Sales, Logistics, Supply Chain Managers and Finance.
- Providing active sales support to the field sales team
- Complete assigned projects

Requirements
Candidate has to speak both French as well as Spanish on a native level otherwise he/she will not be consider for this particular role!!!

- System knowledge on Windows applications, ERP database (Oracle 11i) order management.
- Initiating and driving further efficiency improvements
- Customer Focussed - worked in a B2B customer service role before
- People oriented
- Strong independent behaviour
- Strong commercial affinity
- Strong communication skills, ability to build and maintain internal and external relationships, a team player
- Ability to work and perform under pressure
- Speaking French on a native level together with fluent Spanish/Italian, HBO degree or equivalent experience

Salary indication
- €2.400 gross

Selection procedure
If you are interested in this vacancy, you can apply by clicking on the button above. Your application will be sent directly to the recruiter in charge.

IMPORTANT: if you are not yet registered with Undutchables we kindly ask you to do so. Please register yourself by filling in your personal details and attaching your CV on https://flexweb.undutchables.nl/.

Your information will be handled in the strictest confidence and your CV will not be sent to a company unless you have given prior permission.

We will invite you for an extensive interview, as soon as any potential job opportunities arise. We will advise you on issues regarding employment in the Netherlands. Then, if possible, we will introduce you to a prospective company and provide support during the selection procedure.

Bezoek https://beheer.ingoedebanen.nl/redirect/url/4f30e1a3d0313/toplanguagejobs voor meer informatie over deze vacature.

Bilingual Legal Assistant

Title: Bilingual Legal Assistant
Salary: Excellent
Location: Noord-Brabant, The Netherlands
Languages: Dutch, German, Italian, Spanish
Posted: 7th Feb 2012

About the job

We are looking for an experienced contract specialist, who is charged with the review, negotiation and management of routine and non-routine commercial contracts that the Company enters into, the ordinary course of business. This individual will help: (i) review and negotiate day-to-day Company agreements; (ii) maintain a tracking system for contracts and regularly communicate status of contracts to the Sr. Attorney Commercial Contracts; (iii) assist in the continuing development and revision of standard form agreements and implementation of processes and procedures for review and approval of day-to-day commercial agreements; and (iv) train internal clients on contract forms and procedures.

Job requirements

The right candidate has a bachelor or master degree in legal field, and exceptional legal written and verbal skills in English and preferably French, though one of the following languages are accepted too: German, Dutch, Spanish, or Italian.
You need to have 2-5 years experience in reviewing, drafting and negotiating sales/commercial contracts in a high-tech or bio-pharma company.

German and/or Spanish Speaking Junior Account Manager

Title: German and/or Spanish Speaking Junior Account Manager
Salary: Competitive
Location: Leiden - Zuid-Holland, The Netherlands
Languages: German, Spanish
Posted: 7th Feb 2012

About the job

As a Junior Account Manager you are responsible for selling our products to our clients and potential new clients. You are responsible for a substantial turnover value. You are actively busy trying to organize and expand your market by working fast, accurately, solving eventual problems.

Your responsibilities:

- preserve, manage and expand the range of existing accounts
- manage the wish of the client and special demands
- introduce and sell new articles, concepts and formulas.
- follow / put in practice new developments on the market
- working within a team of enthusiastic colleagues and report to the director.

Job requirements

In this dynamic position you have a very versatile and independent role within a compact, solid team.

You have:

- HBO working and thinking level, (preference of commercial education)
- A minimum of 3 years of successful and demonstrable working experience within sales and field experience B to B.
- Experience in working with mailing order companies is a plus, or headquarters and at company level is a pre
- Experience with one of the following branches is a plus: advertisement, corporate gifts.
- Conceptual selling
- Excellent knowledge of English and German and/or Spanish with Dutch knowledge would be a pre.
- Familiar with Microsoft office
- Entrepreneurial, results and customer focus, persuasiveness, innovative, creative, accurate, analytical, independent and a team player.
- Brainstorm together with the designing team to think of new concepts

Spanish Speaking Customer Service Representative

Title: Spanish Speaking Customer Service Representative
Salary: Competitive
Location: Zuid-Holland, The Netherlands
Languages: English, Spanish
Posted: 7th Feb 2012

About the job

Main activities:
- Order input in our ERP system (purchase � and sales orders)
- Planning of supply of products and coordination with suppliers
- Stock management and allocation
- Follow up of (sales) contracts, pending orders with all the parties involved: supplier, customer, logistic partners etc and taking care of a smooth coordination
- Preparation of necessary shipping documents including validation at CoC, Customs etc.

Job requirements

Fluent in Spanish, French and Dutch is a plus
At least 2-3 years experience in a similar role
Accurate and precise way of working, ability to work under pressure, show initiative and flexibility, has an eager to learn mentality.
Being able to work independently as well as a team-player

Please note that for this position you need to:
- have a valid work permit
- live in the Netherlands
- live no further than 30 km from Oud- beijerland, preferably in the possession of a car

Italian and Spanish Speaking Sales & Service Representative

Title: Italian and Spanish Speaking Sales & Service Representative
Salary: 2300 � / month
Location: Den Bosch - Noord-Brabant, The Netherlands
Languages: English, Italian, Spanish
Posted: 7th Feb 2012

About the job :

Your responsibilities include:
� Participates in improvement initiatives and team building activities within customer service and across functional areas of core integration.
� Accurately process high volumes of part orders and service requests, including but not limited to part location and price determination, accurate cost and revenue account reflection, regular follow up with engineers and inventory management to ensure the customer's needs are met successfully and promptly.
� Prepares accurate pricing of part orders and returns based on factors such as foreign currency conversion rates, contract type and coverage, special customer discounts, part type category and subjective data from field service engineer as to reason for current part issue.
� Ensures accurate cost and revenue account are associated with parts, labor and expenses on each call, which requires solid understanding of cogs accounts, service types and service areas both internal and external to the company.
� Determines shipping method based on numerous factors including part size and weight, contractual agreements with the customer, severity of system issue, and preferred carrier.
� Acts as customer liaison with Accounts Receivable to determine billing issues and find resolution.
� Maintains records regarding customer returns, deliveries, changes, pricing, and return credit problems.
� Issues quotes for parts sales as requested by customers and field service engineers.
� Maintains professionalism in working relationships with team, customers and others within the company. Role model for newer team members in how to communicate well in all situations.
� Ensure all areas of personal responsibility are handles promptly, accurately, and with outstanding customer service.

What we offer :

A position in a fast-paced and highly multi-cultural environment. The vacancy is a replacement for someone who is on pregnancy leave, however there is a possibility to stay longer or even permanent when performance is excellent.

About the company :

The company is a leading diversified scientific instruments manufacturer and provides products across many industries: industrial and academic materials research, life sciences, semiconductors, data storage, natural resources and more. Worldwide, the organisation has approximately 1,800 employees and sales and service operationsin more than 50 countries around the world.

Requirements :

A high level of Spanish and Italian is required for this position, as well as fluency in English which is the company language. We are looking for a candidate with approximately 2 years of relevant work experience. The position requires outstanding problem solving, follow-through, attention to detail and organizational skills. An administrative education is preferred or a combination of education and experience that demonstrates the required skills.
Also, you will need moderate excel, word, and access database skills and excellent typing, 10-key speed and accuracy rate.
The position is ideal for someone with 0-2 year of experience in high volume field service call center, who is ready for the next step.

International Trader - French and Spanish

Title: International Trader - French and Spanish
Salary: Excellent
Location: Leiden - Zuid-Holland, The Netherlands
Languages: French, Spanish
Posted: 7th Feb 2012

Job description International Trader - French and Spanish

We are currently searching for a dynamic & commercial Trader speaking French and Spanish to join our client's team
* Developing the network of suppliers and clients in one or more countries and different market segments;
* Analyzing requests of different suppliers, purchasing- and sales negotiations;
* Managing financial and account information of suppliers and customers;
* Managing purchasing and sales orders in conjunction with the colleagues from back-office and logistics;
* Managing Relationships;

Job requirements International Trader - French and Spanish

- Economics or Business degree;
* Fluent French and Spanish (absolute must!!)
* Commercial and entrepreneurial minded;
* Motivated, driven, perseverance;
* Social, flexible, stress resistant;
* Proactive and solution oriented;
* Team player who also can work independently;
* Good mathematical skills;
* Good presentation and communication skills;
* Willingness to travel;
* “B” category driver’s license;

Leiden

Martina Hotova

T:? 31 10 2052 710

E:?martina@adamsrecruitment.com

Bilingual Financial Administrator

Title: Bilingual Financial Administrator
Salary: Competitive
Location: Zuid-Holland, The Netherlands
Languages: Italian, Spanish
Posted: 7th Feb 2012

Job Summary:

Reporting to a GL Team Lead, the Accountant will be responsible for complete, accurate and meaningful financial statements and analysis for several of the company's European businesses. This encompasses both internal and external reporting, as well as various business analyses and account reconciliations. Fluent English, Italian and preferably Spanish.

Job requirements

Bachelor's degree with a concentration in Accounting, i.e. HEAO BA or equivalent
Minimum of 5 years of applicable work experience in accounting, preferably within an international company with manufacturing and/or warehousing and distribution activities. Familiar with principles of manufacturing and service accounting.
Fluent in English, Italian and preferably Spanish

Sales Rep with lighting and/ or Electronic Engineering experience - Native level Spanish and/ or Portuguese speaker - SWT

Title: Sales Rep with lighting and/ or Electronic Engineering experience - Native level Spanish and/ or Portuguese speaker - SWT
Salary: Competitive
Location: Noord-Holland, The Netherlands
Languages: English, Portuguese, Spanish
Posted: 7th Feb 2012

Job description

International industrial sales�products.
Maintain in-depth product knowledge, application requirements, competitive landscape and market dynamics
Indentify and develop new business while maintaining and increasing existing business
Develop and deliver presentations and proposals to achieve desired results
Market Research.
Data maintenance.
Reporting to seniors in Europe / corporate HQ.
Administration related to your job, including monitoring collection of accounts

Requirements

Ability to sell on value instead of price alone
Accepts responsibility and is accountable for achieving sales targets
High energy and passion towards achieving sales objectives through solving customers needs
Interpersonal skills required to work efficiently and effectively with co-workers, supervisors and outside customers
Ability to cultivate sustained relationships with key employees of targeted customers at all appropriate levels
Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems
Ability to pay attention to details and gather comprehensive information on customer needs and competition
Capable of preserving confidential or sensitive information
Strong oral, written and technical communication skills
Ability to present, persuade, negotiate, and close business
Knowledge of practical application of engineering science and technology
Knowledge of business and management principles involved in strategic planning, resource allocation, production methods, and coordination of people and resources.
Native level Spanish and/ or Portuguese
Excellent in English (written and spoken)
Preferably some other language(s)
Proficient computer skills MS Office�

Salary indication

- Bachelors Degree in Electrical, Mechanical or Chemical Engineering from accredited institution strongly preferred
- Technically-minded, ability to discuss products and developments with clients�
- 3-5 years (commercial) experience in the LED industry
- integrated personality being able to establish a good relationship with international customers and with colleagues

Team player�
High flexibility
Self starter
Open to different cultures

Selection procedure
If you are interested in this vacancy, you can apply by clicking on the button above. Your application will be sent directly to the recruiter in charge.

IMPORTANT: if you are not yet registered with Undutchables we kindly ask you to do so. Please register yourself by filling in your personal details and attaching your CV on https://flexweb.undutchables.nl/.

Your information will be handled in the strictest confidence and your CV will not be sent to a company unless you have given prior permission.

We will invite you for an extensive interview, as soon as any potential job opportunities arise.� We will advise you on issues regarding employment in the Netherlands. Then, if possible, we will introduce you to a prospective company and provide support during the selection procedure.

Bezoek https://beheer.ingoedebanen.nl/redirect/url/4f20105e38802/toplanguagejobs voor meer informatie over deze vacature.

Bilingual IT Customer Support Consultant

Title: Bilingual IT Customer Support Consultant
Salary: Excellent
Location: Noord-Brabant, The Netherlands
Languages: Dutch, French, German, Spanish
Posted: 7th Feb 2012

About the job

For our client located in Rosmalen we are looking for a Customer Support Consultant with experience in solving software problems (SQL, Oracle, or Crystal Syntax related).

The consultant must be able to handle the coordination, documenting and processing of any first and second line incident in such a way that the functional or technical administrator that issued the call can use the application in the best possible way. If needed he will provide a work-around while the software is modified by the development team.

Key responsibilities include:

� Call intake
� Analysis of the request/ problem based on the delivered information (first line evaluation), clarify the issue if unclear and request additional information in case required
� Reproduction of change requests (software problems or new functionality requests)
� Provide detailed help to the customer
� Log all calls into the CRM system

Job requirements

We are looking for a candidate with at least 1 year experience or strong interest in Business Intelligence, Process Management, Internal Control, or Risk Management. Also, at least 1year experience as a 1st line support consultant is required, as well as (some) knowledge of MS SQL Server, Oracle DB, SQL and/or Crystal Syntax.

You need to be a good communicator with excellent telephone skills, because you need to assess the client problem independently. You need to be able to take ownership and show initiative. Excellent English verbal and writing skills are necessary, Dutch is not required. Any other language would be a big plus (preferably Dutch, French, German and/ or Spanish).

Experienced native German Translator needed ASAP

Title: Experienced native German Translator needed ASAP
Salary: Excellent
Location: Amsterdam - Noord-Holland, The Netherlands
Languages: English, French, German, Italian, Spanish
Posted: 7th Feb 2012

Job description Experienced native German Translator needed ASAP

Translation and proofreading of technical documentation from English into German using necessary software. Database maintenance and quality control with the usage of terminology lists and in-house dictionaries. The translator will be part of the translation department consisting of translators team and project managers. The department consists of 4 language teams; German, French, Spanish and Italian.
Main Tasks:

Translation of technical documentation from English into German using necessary software
Proofreading
Creation and updating of terminology lists for different projects
Control of in-house dictionaries
Database maintenance

Job requirements Experienced native German Translator needed ASAP

Education:

Bachelor’s degree
Experience with translation software
Computer software Windows

Experience:

At least 1-2 years experience as a translator
High level of speaking and writing of the English language

Extra:

Native German speaker
EU citizenship

Amsterdam

S. Lubak

T:? 31 20 5800 340

E:?sylvia@adamsrecruitment.com

Office Coordinator - Dutch and English

Title: Office Coordinator - Dutch and English
Salary: Excellent
Location: Amsterdam - Noord-Holland, The Netherlands
Languages: English, Dutch, French, German, Spanish
Posted: 7th Feb 2012

Job description Office Coordinator - Dutch and English

*Collaborate with other individuals such as Sales Administration, Accounting, Product Support and 3rd Party Providers in order to research and resolve customer and internal inquiries.
*Coordinate logistics related to trade shows, conferences, workshops, users meetings and other marketing and sales related activities.
*Create, organize and maintain expenses logs and budget files for marketing activities
*Manage and maintain marketing literature and sales support material stock and manage relation with 3rd party logistic provider
*Proactively maintain CRM system, updating customer databases, manage and report leads activities and other related activities
*General office coordination activities and management
*Respond to all customer and internal inquiries in positive and effective manner.

Job requirements

*Minimum of a Degree or equivalent experience.
*Prior experience in coordinating trade shows, conferences
*Experience with sales orders.
*This position requires minimal supervision and has some role in decision making. Regularly exercises independent judgment and a degree of creativity and latitude when addressing routine responsibilities.
*Experience in dealing with more complicated or important accounts and customers and/or difficult calls.
*Advanced understanding of MS office (Outlook, Word, Excel, Powerpoint)
* Experience with Netsuite and Salesforce.com, and/or Expandable is desirable but not required
*Dutch and English. Additional languages (German, French,Spanish) is a plus
* No 9 to 5 mentality flexibility required and maybe some travel

Company culture

International company where respect for new ideas, diversity and teamwork can be found at every level of the organization.

Amsterdam

J. Gutknecht

T:? 31 20 5800 346

E:?jennifer@adamsrecruitment.com

Bilingual Technical Support Helpdesk Agent

Title: Bilingual Technical Support Helpdesk Agent
Salary: Competitive
Location: Noord-Brabant, The Netherlands
Languages: French, Italian, Spanish
Posted: 7th Feb 2012

About the job

Do you speak English, Italian, Spanish and or French fluently?

We are looking for a Technical Customer Support Helpdesk Agent with Italian, French or Spanish.

In this position you will be helping clients solve their problems with data backup devices, storage devices, removable storage products such as external drives, portable hard drives and other related products. You will be solving these problems by phone, by email or on the web board (on-line). Product training comes with the job, however experience in networking/storage devices is required!

Job requirements

You have good troubleshooting skills and you are able to identify the customer's problem in a professional manner and as quickly as possible. Moreover, you have good communication skills in Italian, Spanish or French, written and verbal, which enable you to explain things in a clear way to experienced and unexperienced customers. Furthermore, you have a customer-minded attitude, good typing and multitasking skills.

Lastly, you understand that basic computer knowledge is not enough for this position. You should have proven technical skills, good knowledge of operating systems and basic networking knowledge. Knowledge of back-up technology is a plus.

Export CSR - fluent English SS

Title: Export CSR - fluent English SS
Salary:
Location: Zuid-Holland, The Netherlands
Languages: English, Dutch, French, Italian, Spanish
Posted: 7th Feb 2012

Company description
International company. Please note we can only consider candidates already living in The Netherlands!!!

Job description
As an Export Customer Service Representative, you will be responsible for understanding the company, the customer and market requirements, performing due diligence associated with the order, screening and following up the export order in SAP and managing the end to end export order process.

Requirements
- Fluent English, additionally one of the following languages is preferred: Italian, French, Polish
- Must possess solid export process management skills.
- Bachelor degree or equivalent experience.
- Customer and service oriented attitude.
- Excellent communication skills.
- Team player, multitasking ability.
- Experienced in using Microsoft Windows applications and ERP Systems preferably SAP.
- Two or more years in Customer Service with Export Experience desired.
- Must be able to work in a fast paced environment with complex business scenarios.
- Must be detail oriented and have strong problem solving skills.

Salary indication
€2300-2600

Selection procedure
If you are interested in this vacancy, you can apply by clicking on the button above. Your application will be sent directly to the recruiter in charge.

IMPORTANT: if you are not yet registered with Undutchables we kindly ask you to do so. Please register yourself by filling in your personal details and attaching your CV on https://flexweb.undutchables.nl/.

Your information will be handled in the strictest confidence and your CV will not be sent to a company unless you have given prior permission.

We will invite you for an extensive interview, as soon as any potential job opportunities arise. We will advise you on issues regarding employment in the Netherlands. Then, if possible, we will introduce you to a prospective company and provide support during the selection procedure.

Bezoek https://beheer.ingoedebanen.nl/redirect/url/4f3293142f363/toplanguagejobs voor meer informatie over deze vacature.

Bilingual Customer Service Representative

Title: Bilingual Customer Service Representative
Salary: Excellent
Location: Zuid-Holland, The Netherlands
Languages: French, Spanish
Posted: 7th Feb 2012

About the job

� Fulfillment of customer inquiries (Stock, Price, Deliveries, Technical questions etc.)
� Manage customer order intake
� Manage customer order processing
� Pro-actively inform customers on product/ price changes
� Pro-actively inform customers on delivery schedule changes or other aspects of service impact
� Complaint/ Claim Entry
� Return Shipment Entry
� Credit Note creation
� Sample processing
� Problem solving/Escalation of service issues
� Execute and follow-up Sales Campaign/ Actions
� Manage Non-Standard product requests

Job requirements

� The standard language at the department is English
� Fluent French, Spanish and English. (Candidates without these language combinations will not be considered)
� Administrative, communication & commercial skills
� Accurate
� Flexible team worker
� Fast learner
� Pro-active & result driven attitude

Bilingual Account manager

Title: Bilingual Account manager
Salary: Excellent
Location: The Hague - Zuid-Holland, The Netherlands
Languages: French, German, Spanish
Posted: 7th Feb 2012

About the job

Position Overview:

As an account manager you are responsible for selling our products to our clients and potential new clients. You are responsible for a substantial turnover value. You are actively busy trying to organize and expand your market by working fast, accurately, solving eventual problems.

Your responsibilities:

- preserve, manage and expand the range of existing accounts
- manage the wish of the client and special demands
- introduce and sell new articles, concepts and formulas.
- follow / put in practice new developments on the market
- working within a team of enthusiastic colleagues and report to the director.

Job requirements

Experience and requirements:

In this dynamic position you have a very versatile and independent role within a compact, solid team.

- HBO working and thinking level, (preference of commercial education)
- A minimum of 3 to 5 years of successful and demonstrable working experience within sales and field experience B to B.
- Experience in working with mailing order companies is a plus, or headquarters and at company level is a pre
- Experience with one of the following branches is a plus: advertisement, corporate gifts.
- Conceptual selling
- Excellent knowledge of French, English and German or Spanish.
- Familiar with Microsoft office
- Entrepreneurial, results and customer focus, persuasiveness, innovative, creative, accurate, analytical, independent and a team player.
- Brainstorm together with the designing team to think of new concepts

Spanish & English Customer Service Representative

Title: Spanish & English Customer Service Representative
Salary: A competitive remuneration package
Location: Noord-Brabant, The Netherlands
Languages: English, Spanish
Posted: 6th Feb 2012

Customer Service Representative
Hazeldonk, Noord-Brabant

The Company:
Biomet is one of the global leaders in the orthopedics market. Biomet manufactures, markets and distributes high quality and high-tech orthopedic products such as knees and hips, biomaterials, bone cements and surgical instruments. Biomet operates in more than 90 countries worldwide and has 16 manufacturing sites. With more than 7,500 team members, Biomet generates over $2.8 billion annual sales.

Biomet headquarters are located in Warsaw, Indiana, USA. The Europe, Middle East and Africa (EMEA) headquarters resides in Dordrecht, and the Global Supply Chain Centre in Hazeldonk the Netherlands.

Biomet looks to the future with a focus on continued innovation and growth, while staying true to its founding principles established over 30 years ago. From the very beginning, Biomet has been guided by the core belief that the surgeon-patient connection is critically important. With an unmatched reputation for innovation, responsiveness and clinical success, Biomet is a fast-growing private equity-owned company.

Department/ BU Description:
The Global Supply Chain Center (GSCC) is based in Hazeldonk, Noord-Brabant, where it operates Biomet European Distribution Center. The GSCC is involved in all supply chain activities in EMEA. In this setup, the Customer Service Team plays a key role in servicing our Export and Intercompany customers as well as supporting all Biomet�s sourcing activities from China.

De customer service department consists of 10 FTE.

Job Summary:
The Customer Service Representative is part of the Customer Service Department and will have responsibility for a group of customers AND/OR operational support tasks.

Each Customer Service team member is responsible to drive improvements on behalf of our customers and to ensure that GSCC service level targets are met. He or she will act as one point of contact to their respective customers and will work closely with the different GSCC Departments (Purchasing, Supply, Support, Warehouse, Finance, Masterdata, etc.) to achieve optimal results. Within the Customer Service Team the different team members act as each other�s backups and work closely together in a constructive and friendly team atmosphere

Tasks and responsibilities:
� Order Entry, Order Management, Delivery Creation and Invoicing;
� Effective and professional communication with customers;
� Daily Backorder Management;
� Operational Demand Control activities;
� Return Order Processing;
� Providing accurate delivery dates, pricing information, order status;
� Interacting with supply points to provide customers with accurate information;
� Daily operational collaboration with departments Sales, Inventory and Operation Planning, Inventory Management, Purchasing and Warehouse;
� Creation of flat stock demand across Europe sites via purchase requisitions and follow up;
� Inquiry handling;
� Return Order and Credit & Debit Memo processing;
� Additional tasks seen by superior that fall outside the main task described above but are required to meet company and the department objectives.

Profile of suitable candidate:
� Fluent in Spanish and English;
� Customer Service experience;
� Good understanding of logistics and Supply Chain processes;
� Working knowledge of Excel is a must;
� Experience with SAP;
� The location is difficult to reach by public transport, owning a car is recommended;
� Experience in a multinational environment;
� Adaptive to change;
� Self starter and team player;
� Pro-active, flexible and determined;
� Moderate analytical abilities and an excellent attention for details;
� Passionate, result and service minded;
� Open-minded with assertive behavior.

Salary
Biomet offers you a challenging position with good career prospects in a fast growing international business.
We offer a competitive remuneration package.
Good pension plan, bonus scheme.

How to Apply
If you are interested and you meet all the above requirements sent your resume with a motivation letter to: Guy Laeven, Recruitment Manager EMEA, by using the 'Solliciteren' button below.

Please state the Job title in the subject.

For more information about Biomet: www.biomet.com or call Guy Laeven: +31 78 � 629 29 19.

Agency calls not appreciated.

Trefwoorden: Customer Service, Spanish, English, Order Management, Delivery Creation, Invoicing, Backorder, Administration, Service, International, Job, Vacancy, Breda, Noord Brabant, Zuid Holland, Dordrecht, Netherlands, Holland, HBO, MBO.

Multilingual Customer Service Executive

Title: Multilingual Customer Service Executive
Salary: Excellent
Location: Amsterdam - Noord-Holland, The Netherlands
Languages: Arabic, Cantonese, Danish, Dutch, French, German, Mandarin, Norwegian, Russian, Spanish, Swedish, Korean, Polish, Romanian, Ukrainian, Turkish
Posted: 5th Feb 2012

French, Spanish, German, Arabic, Swedish, Norwegian, Danish, Polish, Chinese, Turkish, Dutch, Romanian , Ukrainian, Russian, Korean

s a Customer Service Executive you will report to a Team Leader in customer care. We are looking for candidates that are dedicated to cover different shifts The positions start either on the 5th or the 19th of March.

As a Customer Service Executive you are responsible for handling pre- and post booking (hotel reservations) inquiries. You are also an intermediary between customers and the hotel.

Main Responsibilities:

� Handle pre and post reservation inquiries by phone, e-mails and fax;
� Handle sales requests by phone and e-mail;
� Modify, change and/or cancel existing reservations;
� Outbound calls to hotels/guests to arrangement special requests;
� Liaison between guest and hotel to resolve complaints;
� Manage relationships with hotels by providing high levels of customer service and account management support.
� Excellent communication skills;
� Excellent commercial selling skills;
� Problem solving;
� Experience with internet and hotel industry;
� Sense of responsibility;
� Independent and customer friendly.

Requirements:

� Our ideal candidate is fluent in English and another language listed above;
� MBO level or higher;
� Available Full-time (40hrs) and flexible in your schedule.

What Booking.com will offer You!!!

� A gross salary of EUR 1.700,- based on 40 hours;
� International working environment;
� Convenient office location in the center of Amsterdam;
� 8% holiday money paid in May of every year;
� 26 holidays per year on full time bases;
� Monthly Bonus Plan 12% of your salary, based on set targets;
� 20% Premium pay for hours worked after 7pm;
� 60% Premium pay for hours worked on the Weekend;
� 80% Premium pay for hours worked after 7pm on the Weekend;
� Travel Allowance.

Multilingual Translator

Title: Multilingual Translator
Salary: Excellent
Location: Amsterdam - Noord-Holland, The Netherlands
Languages: Arabic, French, Japanese, Mandarin, Spanish, Catalan, Serbian
Posted: 5th Feb 2012

Job Description

As a translator with Booking.com, you are part of our Content team, which currently consists of more than 80 translators translating into 37 different languages. The Content team manages the content of the hotel web pages, and this includes drafting hotel descriptions, editing, translating texts and monitoring guest review feedback on the website.

As a Translator you are responsible for the translation of all the information on our website from English into your language. Utilizing your specific language skills, you will translate a variety of texts, such as hotel content, press releases, newsletters, and any other content related material.

Required Skills

* Arabic
* Serbian
* Mandrin
* French
* Spanish
* Japanese
* Catalan

� Experience with translation of commercial texts;
� Bachelor/University level;
� Excellent computer skills (Microsoft Word and Internet);
� Preferably a tourism background;
� Flexible, accurate, stress resistant.