http://www.toplanguagejobs.nl Romanian Jobs in The Netherlands en-us support@toplanguagejobs.co.uk support@toplanguagejobs.co.uk PHP RSS Feed Generator Title: Multilingual Customer Service Executive<br> Salary: Excellent<br> Location: Amsterdam - Noord-Holland, The Netherlands<br> Languages: Arabic, Cantonese, Danish, Dutch, French, German, Mandarin, Norwegian, Russian, Spanish, Swedish, Korean, Polish, Romanian, Ukrainian, Turkish<br> Posted: 5th Feb 2012<br><br> French, Spanish, German, Arabic, Swedish, Norwegian, Danish, Polish, Chinese, Turkish, Dutch, Romanian , Ukrainian, Russian, Korean<br /> <br /> s a Customer Service Executive you will report to a Team Leader in customer care. We are looking for candidates that are dedicated to cover different shifts The positions start either on the 5th or the 19th of March.<br /> <br /> <br /> As a Customer Service Executive you are responsible for handling pre- and post booking (hotel reservations) inquiries. You are also an intermediary between customers and the hotel.<br /> <br /> Main Responsibilities:<br /> <br /> • Handle pre and post reservation inquiries by phone, e-mails and fax;<br /> • Handle sales requests by phone and e-mail;<br /> • Modify, change and/or cancel existing reservations;<br /> • Outbound calls to hotels/guests to arrangement special requests;<br /> • Liaison between guest and hotel to resolve complaints;<br /> • Manage relationships with hotels by providing high levels of customer service and account management support.<br /> • Excellent communication skills;<br /> • Excellent commercial selling skills;<br /> • Problem solving;<br /> • Experience with internet and hotel industry;<br /> • Sense of responsibility;<br /> • Independent and customer friendly.<br /> <br /> Requirements:<br /> <br /> • Our ideal candidate is fluent in English and another language listed above;<br /> • MBO level or higher;<br /> • Available Full-time (40hrs) and flexible in your schedule.<br /> <br /> What Booking.com will offer You!!!<br /> <br /> • A gross salary of EUR 1.700,- based on 40 hours;<br /> • International working environment;<br /> • Convenient office location in the center of Amsterdam;<br /> • 8% holiday money paid in May of every year;<br /> • 26 holidays per year on full time bases;<br /> • Monthly Bonus Plan 12% of your salary, based on set targets;<br /> • 20% Premium pay for hours worked after 7pm;<br /> • 60% Premium pay for hours worked on the Weekend;<br /> • 80% Premium pay for hours worked after 7pm on the Weekend;<br /> • Travel Allowance. http://www.toplanguagejobs.nl/en/job-1669532.html