Terug naar zoeken.Google - Global Operations, Processes and Systems - Hyderabad
| Type baan: | Permanent |
| Locatie: | India |
| Salaris: | Excellent |
| Talen: | Engels, Hindi |
Global Operations, Processes and Systems - Hyderabad
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This position is based in Hyderabad, India.
The area:SMB Sales and Operations
When our millions of advertisers and publishers are happy, so are we! As small business experts, we help get local entrepreneurs on the map, and deliver a beautifully simple, intuitive experience that enables customers to grow their businesses with us. By spotting and analyzing customer needs and trends, our innovative teams of strategists, account developers and customer support specialists work together on scalable solutions for each business, no matter its age or size.
The role: Global Operations, Processes and Systems
Working within our Advertising Operations function, you help the wider SMB Sales and Operations team better serve Google's worldwide user base for our AdWords product. This fast-paced sales and support team quickly identifies and resolves customer concerns and contributes to the growth of our programs. You continue to hone your account management and relationship-building skills, supporting some of Google's top advertisers and agencies by providing the best possible service via phone, email, or chat. Your responsibilities range from managing advertiser accounts, developing compelling advertising solutions for brand advertisers, to developing scalable support solutions. You work within a diverse team with colleagues throughout Europe, sharing your advanced knowledge of Google products and advising your clients on the best strategy for them to achieve their desired results. Among your many attributes, you are a self-starter who is comfortable with a rapidly changing environment, and you have a strong desire to learn. You also boast experience in customer service, sales, marketing, or consulting.
As an Advertising Operations Account Strategist, your main responsibility is to manage relationships with existing advertisers in a specified business vertical(s). You help drive business revenue growth across a variety of verticals and regions. You manage client advertising accounts by responding to inquiries by phone, email, and live chat. Account Strategists also need to analyze and optimize advertising campaigns of existing clients in a specified vertical.
Responsibilities:
* Lead and manage Business Improvement Projects identified in Operations.
* Design and develop key processes and related framework towards driving excellence in the business.
* Facilitate improvement workshops.
* Be a Lean Six Sigma evangelist across Operations, mentoring Yellow Belts and Green Belts.
Minimum Qualifications:
* BA/BS degree. In lieu of degree, 4 years of relevant experience.
Preferred Qualifications:
* Excellent communication skills and creative problem-solving abilities.
* Ability to effectively influence and communicate cross-functionally with all levels of management within Google, operate with flexibility in a fast-paced, constantly evolving, team environment.
* Ability to effectively influence and communicate cross-functionally with all levels of management within Google.
* Ability to effectively operate with flexibility in a fast-paced, constantly evolving team environment.
Add to job cart
Add to job cart
This position is based in Hyderabad, India.
The area:SMB Sales and Operations
When our millions of advertisers and publishers are happy, so are we! As small business experts, we help get local entrepreneurs on the map, and deliver a beautifully simple, intuitive experience that enables customers to grow their businesses with us. By spotting and analyzing customer needs and trends, our innovative teams of strategists, account developers and customer support specialists work together on scalable solutions for each business, no matter its age or size.
The role: Global Operations, Processes and Systems
Working within our Advertising Operations function, you help the wider SMB Sales and Operations team better serve Google's worldwide user base for our AdWords product. This fast-paced sales and support team quickly identifies and resolves customer concerns and contributes to the growth of our programs. You continue to hone your account management and relationship-building skills, supporting some of Google's top advertisers and agencies by providing the best possible service via phone, email, or chat. Your responsibilities range from managing advertiser accounts, developing compelling advertising solutions for brand advertisers, to developing scalable support solutions. You work within a diverse team with colleagues throughout Europe, sharing your advanced knowledge of Google products and advising your clients on the best strategy for them to achieve their desired results. Among your many attributes, you are a self-starter who is comfortable with a rapidly changing environment, and you have a strong desire to learn. You also boast experience in customer service, sales, marketing, or consulting.
As an Advertising Operations Account Strategist, your main responsibility is to manage relationships with existing advertisers in a specified business vertical(s). You help drive business revenue growth across a variety of verticals and regions. You manage client advertising accounts by responding to inquiries by phone, email, and live chat. Account Strategists also need to analyze and optimize advertising campaigns of existing clients in a specified vertical.
Responsibilities:
* Lead and manage Business Improvement Projects identified in Operations.
* Design and develop key processes and related framework towards driving excellence in the business.
* Facilitate improvement workshops.
* Be a Lean Six Sigma evangelist across Operations, mentoring Yellow Belts and Green Belts.
Minimum Qualifications:
* BA/BS degree. In lieu of degree, 4 years of relevant experience.
Preferred Qualifications:
* Excellent communication skills and creative problem-solving abilities.
* Ability to effectively influence and communicate cross-functionally with all levels of management within Google, operate with flexibility in a fast-paced, constantly evolving, team environment.
* Ability to effectively influence and communicate cross-functionally with all levels of management within Google.
* Ability to effectively operate with flexibility in a fast-paced, constantly evolving team environment.
Add to job cart
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