Terug naar zoeken.Meghen Group - German speaking Help desk roles – 10 roles available for immediate start!!
| Type baan: | Permanent |
| Locatie: | The Netherlands |
| Salaris: | attractive+benefits |
| Talen: | Engels, Duits |
Details van de adverteerder
- Naam:Meghen Group
- Geplaatst:28-02-2012
- Code:AVGCSRK2601
Your profile:
You are working for a worldwide presence, renowned financial institution and be part of the financial market as interesting and challenging as such.
Your role:
The Customer Service Representative will be responsible for the answering and processing questions and responses from our European clients by telephone or e-mail. You are interested to work in an enthusiastic multilingual team within a dynamic and rapidly growing company.
Daily Duties:
• Handle queries from commercial clients received via email/phone/fax, independently and responsibly
• Analyze query to be able to understand best possible solution
• Manage relationship with the Client to ensure positive perception of the bank is not diminished
• Liaise with other teams within the (complex) organization of the bank to be able to provide most complete and speedy response to queries
• Understand financial nature of queries and respond on an adequate level of professionalism
• Prioritize issues and maintain quality of service offered despite of the high level of pressure
• Manage different systems at the same time to be able to search for the information required in a speedy manner
• Accurately log cases in the CRM system making complete use of all possibilities given by the system and while talking to the Client
• Contribute to maintaining SL in the agreed targets
Candidate profile:
- Native German and fluent English
TO APPLY:
If you feel you are a suitable candidate for this position please apply now via the application button below for immediate consideration or by contacting Rajesh on 00353 1894 3007
send your CV directly to rajesh@meghengroup.com
100’s of jobs available for multilingual candidates at ALL levels in ALL areas
Our clients can help you with relocation, accommodation, opening a bank account and getting your Tax sorted!
You are working for a worldwide presence, renowned financial institution and be part of the financial market as interesting and challenging as such.
Your role:
The Customer Service Representative will be responsible for the answering and processing questions and responses from our European clients by telephone or e-mail. You are interested to work in an enthusiastic multilingual team within a dynamic and rapidly growing company.
Daily Duties:
• Handle queries from commercial clients received via email/phone/fax, independently and responsibly
• Analyze query to be able to understand best possible solution
• Manage relationship with the Client to ensure positive perception of the bank is not diminished
• Liaise with other teams within the (complex) organization of the bank to be able to provide most complete and speedy response to queries
• Understand financial nature of queries and respond on an adequate level of professionalism
• Prioritize issues and maintain quality of service offered despite of the high level of pressure
• Manage different systems at the same time to be able to search for the information required in a speedy manner
• Accurately log cases in the CRM system making complete use of all possibilities given by the system and while talking to the Client
• Contribute to maintaining SL in the agreed targets
Candidate profile:
- Native German and fluent English
TO APPLY:
If you feel you are a suitable candidate for this position please apply now via the application button below for immediate consideration or by contacting Rajesh on 00353 1894 3007
send your CV directly to rajesh@meghengroup.com
100’s of jobs available for multilingual candidates at ALL levels in ALL areas
Our clients can help you with relocation, accommodation, opening a bank account and getting your Tax sorted!
Due to the nature of this position, the recruiter has requested to restrict applications by location. Only candidates in Europe (EEA) may apply.
U kunt niet solliciteren naar deze functie omdat het niet langer actief.
