Terug naar zoeken.Meghen Group - Native German speaking roles!! Venlo Netherlands – Relocation assistance provided
| Type baan: | Permanent |
| Locatie: | Venlo - Limburg, The Netherlands |
| Salaris: | Excellent package + Career progression |
| Talen: | Engels, Duits |
Details van de adverteerder
- Naam:Meghen Group
- Geplaatst:28-02-2012
- Code:AVGCSRK01022
Your profile:
You are working for a worldwide presence, renowned financial institution and be part of the financial market as interesting and challenging as such.
Your role:
The Customer Service Representative will be responsible for the answering and processing questions and responses from our European clients by telephone or e-mail. You are interested to work in an enthusiastic multilingual team within a dynamic and rapidly growing company.
Daily Duties:
• Handle queries from commercial clients received via email/phone/fax, independently and responsibly
• Analyze query to be able to understand best possible solution
• Manage relationship with the Client to ensure positive perception of the bank is not diminished
• Liaise with other teams within the (complex) organization of the bank to be able to provide most complete and speedy response to queries
• Understand financial nature of queries and respond on an adequate level of professionalism
• Prioritize issues and maintain quality of service offered despite of the high level of pressure
• Manage different systems at the same time to be able to search for the information required in a speedy manner
• Accurately log cases in the CRM system making complete use of all possibilities given by the system and while talking to the Client
• Contribute to maintaining SL in the agreed targets
Candidate profile:
- Native German and fluent English
TO APPLY:
If you want to be part of the company offering potential for the rapid advancement in 17 countries, send your CV today to: rajesh@meghengroup.com for immediate interview or call 00353 1894 3007. Ask me about all German speaking roles across Europe.
You are working for a worldwide presence, renowned financial institution and be part of the financial market as interesting and challenging as such.
Your role:
The Customer Service Representative will be responsible for the answering and processing questions and responses from our European clients by telephone or e-mail. You are interested to work in an enthusiastic multilingual team within a dynamic and rapidly growing company.
Daily Duties:
• Handle queries from commercial clients received via email/phone/fax, independently and responsibly
• Analyze query to be able to understand best possible solution
• Manage relationship with the Client to ensure positive perception of the bank is not diminished
• Liaise with other teams within the (complex) organization of the bank to be able to provide most complete and speedy response to queries
• Understand financial nature of queries and respond on an adequate level of professionalism
• Prioritize issues and maintain quality of service offered despite of the high level of pressure
• Manage different systems at the same time to be able to search for the information required in a speedy manner
• Accurately log cases in the CRM system making complete use of all possibilities given by the system and while talking to the Client
• Contribute to maintaining SL in the agreed targets
Candidate profile:
- Native German and fluent English
TO APPLY:
If you want to be part of the company offering potential for the rapid advancement in 17 countries, send your CV today to: rajesh@meghengroup.com for immediate interview or call 00353 1894 3007. Ask me about all German speaking roles across Europe.
Due to the nature of this position, the recruiter has requested to restrict applications by location. Only candidates in Europe (EEA) may apply.
U kunt niet solliciteren naar deze functie omdat het niet langer actief.
