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Meghen Group - German speakers living around Netherlands – Germany can apply – 25k per annum

Type baan: Permanent
Locatie: Venlo - Limburg, The Netherlands
Salaris: attractive salary + benefits
Talen: Engels, Duits

Details van de adverteerder

  • Naam:
    Meghen Group
  • Geplaatst:
    23-02-2012
  • Code:
    AVGCSRK01021
You are working for a worldwide presence, renowned financial institution and be part of the financial market as interesting and challenging as such.

The Customer Service Representative will be responsible for the answering and processing questions and responses from our European clients by telephone or e-mail. You are interested to work in an enthusiastic multilingual team within a dynamic and rapidly growing company.

Daily Duties:
• Handle queries from commercial clients received via email/phone/fax, independently and responsibly
• Analyze query to be able to understand best possible solution
• Manage relationship with the Client to ensure positive perception of the bank is not diminished
• Liaise with other teams within the (complex) organization of the bank to be able to provide most complete and speedy response to queries
• Understand financial nature of queries and respond on an adequate level of professionalism
• Prioritize issues and maintain quality of service offered despite of the high level of pressure
• Manage different systems at the same time to be able to search for the information required in a speedy manner
• Accurately log cases in the CRM system making complete use of all possibilities given by the system and while talking to the Client
• Contribute to maintaining SL in the agreed targets

Candidate profile:
- Native German and fluent English
TO APPLY:
If you feel you are a suitable candidate for this position please apply now via the application button below for immediate consideration or by contacting Rajesh on 00353 1894 3007

send your CV directly to rajesh@meghengroup.com

100’s of jobs available for multilingual candidates at ALL levels in ALL areas
Our clients can help you with relocation, accommodation, opening a bank account and getting your Tax sorted!




Due to the nature of this position, the recruiter has requested to restrict applications by location. Only candidates in Europe (EEA) may apply.

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