Terug naar zoeken.Meghen Group - Do you speak Slovak AND Greek? Excellent job awaiting for you!
| Type baan: | Permanent |
| Locatie: | Greece |
| Salaris: | Excellent package + bonuses |
| Talen: | Engels, Grieks, Slowaaks |
Details van de adverteerder
- Naam:Meghen Group
- Geplaatst:27-02-2012
- Code:TGRUTTSLRR0802
Do you speak Slovak AND Greek? Excellent opportunity! Work in Athens for one of the best international companies. You will be joining company of over 100 000 employees and 40 languages! Grow your social network and improve your skills in the international company!
Offer:
• Full relocation including flight ticket
• 2 weeks of hotel accommodation
• Settling Down Assistance
• Corporate loan for accommodation
• Free Greek courses
• Training on the newest technology
Candidate profile:
• Fluent in English + Slovak and Greek
• Committed to quality and customer service
• Good communication skills
• Commitment to quality
Key Responsibilities of the Tech Support Role
• Strives towards customer retention and loyalty, fully supporting the customer to achieve a successful outcome to his/her enquiry.
• Follows standard diagnostic procedures with an emphasis on handling the most frequently asked questions as effectively as possible, recognising more complex problems and escalating accordingly
• Provides basic to moderately complex support to customers on all products, systems, peripherals and software, in some cases, using communication skills to direct customers to third parties or other locations for further support
• Logs calls from customers into the customer relationship database and follow escalation procedures to resolve problems
• Tracks and follows cases to ensure that they are closed in an efficient and timely manner, ensuring that all issues raised are dealt with
• Provides and maintain strong, professional relationship with all of customers and show sympathy for our customers at all times.
• Follows Contact Centre procedures and ensure availability to take calls, adopting the call handling procedure
• Provides feedback on a daily basis to the Team Supervisors on new/emerging issues that are identified and work to proactively highlight areas that can be improved
• Be positive and proactive and have a desire for positive improvement in quality
• Takes on board feedback and adapt skills accordingly
• Other duties as assigned
If you feel this is the role for you, make sure to apply ASAP! Immediate interview and very fast placement!
Do not miss the opportunity to work for the company with offices all over the world! Send your CV to lidijar@meghengroup.com for immediate interview. Ask me about other language roles!
MGI is a leading specialist in Multilingual Recruitment, owned and managed by professionals with experience spanning over 10 years. For further information on our open roles please visit www.meghengroup.com
Offer:
• Full relocation including flight ticket
• 2 weeks of hotel accommodation
• Settling Down Assistance
• Corporate loan for accommodation
• Free Greek courses
• Training on the newest technology
Candidate profile:
• Fluent in English + Slovak and Greek
• Committed to quality and customer service
• Good communication skills
• Commitment to quality
Key Responsibilities of the Tech Support Role
• Strives towards customer retention and loyalty, fully supporting the customer to achieve a successful outcome to his/her enquiry.
• Follows standard diagnostic procedures with an emphasis on handling the most frequently asked questions as effectively as possible, recognising more complex problems and escalating accordingly
• Provides basic to moderately complex support to customers on all products, systems, peripherals and software, in some cases, using communication skills to direct customers to third parties or other locations for further support
• Logs calls from customers into the customer relationship database and follow escalation procedures to resolve problems
• Tracks and follows cases to ensure that they are closed in an efficient and timely manner, ensuring that all issues raised are dealt with
• Provides and maintain strong, professional relationship with all of customers and show sympathy for our customers at all times.
• Follows Contact Centre procedures and ensure availability to take calls, adopting the call handling procedure
• Provides feedback on a daily basis to the Team Supervisors on new/emerging issues that are identified and work to proactively highlight areas that can be improved
• Be positive and proactive and have a desire for positive improvement in quality
• Takes on board feedback and adapt skills accordingly
• Other duties as assigned
If you feel this is the role for you, make sure to apply ASAP! Immediate interview and very fast placement!
Do not miss the opportunity to work for the company with offices all over the world! Send your CV to lidijar@meghengroup.com for immediate interview. Ask me about other language roles!
MGI is a leading specialist in Multilingual Recruitment, owned and managed by professionals with experience spanning over 10 years. For further information on our open roles please visit www.meghengroup.com
Due to the nature of this position, the recruiter has requested to restrict applications by location. Only candidates in Europe (EEA) may apply.
U kunt niet solliciteren naar deze functie omdat het niet langer actief.
