Terug naar zoeken.Origin Multilingual - Italian speaking Customer support agent in Utrecht
| Type baan: | Permanent |
| Locatie: | Utrecht - Utrecht, The Netherlands |
| Salaris: | €30000 per annum |
| Talen: | Engels, Italiaans, Spaans |
Details van de adverteerder
- Naam:Origin Multilingual
- Geplaatst:27-06-2012
- Code:DX3882
Company: Our client is a successful international manufacturing company with many years experience providing sales and technical support to their many customers. Founded in America over 20 years ago, the company credit their success due to their high quality standards of service. They have a new project in their European support centre in Netherlands.
Role: A position has arisen for an Italian speaking Customer Service Support Agent based in Netherlands. You will be responsible for taking calls from existing business customers on a range of issues. The customers will be a mix of direct and partner with an array of queries that will ensure you are constantly learning. In addition you be required to provide excellent customer service and handle all customer related issues. You are also required to resolve any minor client issues when resolutions are available and have the foresight to know when to get the Team Leader or RSM involved. You must have full understanding of and assist with any queries and work closely as a mentor for the Customer Service Clerk. Further to this you will be responsible for entering customer orders accurately into the company`s. Finally you must be responsible for proofreading and confirming correctness of orders.
Skills: In the role of customer service support you must have the following skills:
- 2 to 3 years` experience in customer service with some exposure to inside sales
- Ability to respond to customer inquiries by researching status of orders for repair, return or servicing
- Excellent communication skills
- Strong attention to details, highly organized, computer literate
- Ability to work well in a fast-paced professional office environment
- Fluent Italian AND English to be considered for this role.
Gains: This is well known company with excellent career potential. They are providing you a chance to develop and succeed within their company. They are a company who provide first-class training. If you are interested in this position and would like to work in the Netherlands, contact us.
Origin Multilingual / BeesWax Europe
Ireland +35312313100
Netherlands +31 20 808 3008
UK +442034684181
Role: A position has arisen for an Italian speaking Customer Service Support Agent based in Netherlands. You will be responsible for taking calls from existing business customers on a range of issues. The customers will be a mix of direct and partner with an array of queries that will ensure you are constantly learning. In addition you be required to provide excellent customer service and handle all customer related issues. You are also required to resolve any minor client issues when resolutions are available and have the foresight to know when to get the Team Leader or RSM involved. You must have full understanding of and assist with any queries and work closely as a mentor for the Customer Service Clerk. Further to this you will be responsible for entering customer orders accurately into the company`s. Finally you must be responsible for proofreading and confirming correctness of orders.
Skills: In the role of customer service support you must have the following skills:
- 2 to 3 years` experience in customer service with some exposure to inside sales
- Ability to respond to customer inquiries by researching status of orders for repair, return or servicing
- Excellent communication skills
- Strong attention to details, highly organized, computer literate
- Ability to work well in a fast-paced professional office environment
- Fluent Italian AND English to be considered for this role.
Gains: This is well known company with excellent career potential. They are providing you a chance to develop and succeed within their company. They are a company who provide first-class training. If you are interested in this position and would like to work in the Netherlands, contact us.
Origin Multilingual / BeesWax Europe
Ireland +35312313100
Netherlands +31 20 808 3008
UK +442034684181
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