Terug naar zoeken.Approach People - French + Dutch Credit Clerk
| Type baan: | Permanent |
| Locatie: | The Netherlands, Breda |
| Salaris: | 25000 euros |
| Talen: | Engels, Frans, Ests |
SUMMARY:
Responsible in assisting the Credit Collector in all collection aspects relating to specific assigned customer accounts, including contacting them via means of telephone, email, letters and fax.
Regular communication with the customers will include topics such as overdue invoices, releasing of orders, claims, assessing overdue balances. Other tasks, projects or assistance will be coordinated by the Credit Collector.
ESSENTIAL DUTIES AND CORE RESPONSIBLITIES:
50% of time
Contacting customers by telephone, email, letters and fax to ensure timely received payments on all outstanding.
20% of time
Investigating and resolving customer queries to enable releasing of orders quicker to collect payments more effectively.
20% of time
Allocating payments on customer accounts to ensure clean customer balances with no unallocated documents outstanding, also responsible for sending collection documents to the bank and providing customers with proforma invoices.
10% of time
Work in close cooperation with Customer Service, Sales and Credit Collector keeping track and up to date on daily incoming email traffic.
KEY PROFESSIONAL/TECHNICAL COMPETENCIES:
Strong communication skills, both oral and written, in all languages required by the position
Must be able to multi-task, and to organise and prioritise your tasks on a daily basis
Ability to work well in a team and also to be self-sufficient
Must be numerate and analytical.
Ability to make proactive judgments and decisions and follow them through
Familiarity with Microsoft Office software- Word and Excel especially
Ability to work in a multicultural environment
To maintain good customer relationships by means of collecting outstanding debt but with a vison on keeping the customer for future sales.
Due to the nature of this position, the recruiter has requested to restrict applications by location. Only candidates in Europe (EEA) may apply.
U kunt niet solliciteren naar deze functie omdat het niet langer actief.
