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Multilingual Customer Service Executive

Title: Multilingual Customer Service Executive
Salaris: Excellent
Locatie: Amsterdam - Noord-Holland, The Netherlands
Talen: Arabisch, Cantonees, Deens, Nederlands, Frans, Duits, Mandarijns, Noors, Russisch, Spaans, Zweeds, Koreaans, Pools, Roemeens, Oekra�ens, Turks
Geplaatst: 5th Feb 2012

Description:
French, Spanish, German, Arabic, Swedish, Norwegian, Danish, Polish, Chinese, Turkish, Dutch, Romanian , Ukrainian, Russian, Korean

s a Customer Service Executive you will report to a Team Leader in customer care. We are looking for candidates that are dedicated to cover different shifts The positions start either on the 5th or the 19th of March.

As a Customer Service Executive you are responsible for handling pre- and post booking (hotel reservations) inquiries. You are also an intermediary between customers and the hotel.

Main Responsibilities:

� Handle pre and post reservation inquiries by phone, e-mails and fax;
� Handle sales requests by phone and e-mail;
� Modify, change and/or cancel existing reservations;
� Outbound calls to hotels/guests to arrangement special requests;
� Liaison between guest and hotel to resolve complaints;
� Manage relationships with hotels by providing high levels of customer service and account management support.
� Excellent communication skills;
� Excellent commercial selling skills;
� Problem solving;
� Experience with internet and hotel industry;
� Sense of responsibility;
� Independent and customer friendly.

Requirements:

� Our ideal candidate is fluent in English and another language listed above;
� MBO level or higher;
� Available Full-time (40hrs) and flexible in your schedule.

What Booking.com will offer You!!!

� A gross salary of EUR 1.700,- based on 40 hours;
� International working environment;
� Convenient office location in the center of Amsterdam;
� 8% holiday money paid in May of every year;
� 26 holidays per year on full time bases;
� Monthly Bonus Plan 12% of your salary, based on set targets;
� 20% Premium pay for hours worked after 7pm;
� 60% Premium pay for hours worked on the Weekend;
� 80% Premium pay for hours worked after 7pm on the Weekend;
� Travel Allowance.

Sales & Market Analyst (Korean Speaking)

Title: Sales & Market Analyst (Korean Speaking)
Salaris: Competitive
Locatie: Utrecht, The Netherlands
Talen: Koreaans
Geplaatst: 4th Feb 2012

Description:
Job description

- Providing reports, both regularly as on demand, for International HQ�and�European HQ�on sales and marketing areas;
- Monitoring of incentives and reporting on this subject in an accurate and timely manner;
- Making of Daily Sales Reports (DSR) and sending them out;
- Collecting and gathering of information for above mentioned reports from different employees and departments;
- Making of accurate, timely and correct provisions for the incentives;
- Generating management information and progress reports to allow a deeper insight into the efficiency and effectiveness of the resources that are available to the department;
- Correct application of applicable regulations (such as bonus systems, retail premiums, stock and demo regulations) and where necessary, making suggestions for their improvement;
- Drafting of Requests for Approvals, gathering of necessary data and signatures, storing this information in an orderly way and monitoring of the process.

Requirements
- Education to Higher Vocational level.
- A minimum of 3 years of experience in similar role.
- Sound knowledge of a variety of relevant processes.
- Knowledge and experience with modern Office packages.
- Commercial attitude, a team player, committed, honest, reliable, enterprising, communicative, flexible, accurate and able to work in a process-oriented manner.
- Fluent in English and Korean

Selection procedure
If you are interested in this vacancy, you can apply by clicking on the button above. Your application will be sent directly to the recruiter in charge.

IMPORTANT: if you are not yet registered with Undutchables we kindly ask you to do so. Please register yourself by filling in your personal details and attaching your CV on https://flexweb.undutchables.nl/.

Your information will be handled in the strictest confidence and your CV will not be sent to a company unless you have given prior permission.

We will invite you for an extensive interview, as soon as any potential job opportunities arise.� We will advise you on issues regarding employment in the Netherlands. Then, if possible, we will introduce you to a prospective company and provide support during the selection procedure.

Bezoek https://beheer.ingoedebanen.nl/redirect/url/4f1e9e17bece8/toplanguagejobs voor meer informatie over deze vacature.

Sales & Market Analyst - native Korean speaker

Title: Sales & Market Analyst - native Korean speaker
Salaris: Excellent
Locatie: Amsterdam - Noord-Holland, The Netherlands
Talen: Engels, Koreaans
Geplaatst: 4th Feb 2012

Description:
Job description Sales & Market Analyst - native Korean speaker

Providing reports, both regularly as on demand, on sales and marketing areas;
Monitoring of incentives and reporting on this subject in an accurate and timely manner;
Making of Daily Sales Reports (DSR) and sending them out;
Collecting and gathering of information for above mentioned reports from different employees and departments;
Making of accurate, timely and correct provisions for the incentives;
Giving of protocol support if needed, for instance during the business visits;
Generating management information and progress reports to allow a deeper insight into the efficiency and effectiveness of the resources that are available to the Sales Administration department;
Correct application of applicable regulations (such as bonus systems, retail premiums, stock regulations) and where necessary, making suggestions for their improvement;
Drafting of Requests for Approvals, gathering of necessary data and signatures, storing this information in an orderly way and monitoring of the process.

Job requirements Sales & Market Analyst - native Korean speaker

Education to Higher Vocational (HBO) level.
A minimum of 1 year of experience in an administrative role.
Sound knowledge of a variety of relevant processes.
Knowledge and experience with modern Office packages.
Commercial attitude, a team player, committed, honest, reliable, enterprising, communicative, flexible, accurate and able to work in a process-oriented manner.
Fluent in English and Korean

Amsterdam

S. Lubak

T:? 31 20 5800 340

E:?sylvia@adamsrecruitment.com

Assistant Financial Planning & Analysis (Korean Speaking) AA

Title: Assistant Financial Planning & Analysis (Korean Speaking) AA
Salaris: Competitive
Locatie: Utrecht, The Netherlands
Talen: Koreaans
Geplaatst: 4th Feb 2012

Description:
Job description

As a key part of the finance team, this role will support the commercial side of the business to understand the impact of the numbers and the wider impact to the company.

Partnering with the business units to produce valuable insights and provide financial information to support decision making.

In addition to this, you will take responsibility and ownership for the budgeting, forecasting and analytical, accurate, meaningful and timely business performance reporting to the companys European & global headquarters.

This is a pivotal role which will see the successful candidate really engage with the business and help drive good strategic and financial outcomes

Requirements
Familiarity with ERP Systems such as SAP - highly desirable

Good interpersonal and presentation skills

Very detail oriented

Good time and self-management skills

Ability to work to strict deadlines

The successful candidate will be CA/CPA/CIMA (part)qualified with strong analytical, budgeting and forecasting skills.

Excellent communication skills in Korean and English and/or Dutch and the ability to really engage and build relationships with the business is essential.

Selection procedure
If you are interested in this vacancy, you can apply by clicking on the button above. Your application will be sent directly to the recruiter in charge.

IMPORTANT: if you are not yet registered with Undutchables we kindly ask you to do so. Please register yourself by filling in your personal details and attaching your CV on https://flexweb.undutchables.nl/.

Your information will be handled in the strictest confidence and your CV will not be sent to a company unless you have given prior permission.

We will invite you for an extensive interview, as soon as any potential job opportunities arise. We will advise you on issues regarding employment in the Netherlands. Then, if possible, we will introduce you to a prospective company and provide support during the selection procedure.

Bezoek https://beheer.ingoedebanen.nl/redirect/url/4ee23826b4223/toplanguagejobs voor meer informatie over deze vacature.