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Nordic Speaking Sales Manager

Title: Nordic Speaking Sales Manager
Salaris: Excellent
Locatie: Amsterdam - Noord-Holland, The Netherlands
Talen: Deens, Fins, Noors, Zweeds
Geplaatst: 4th Feb 2012

Description:
About the job

PRIMARY FUNCTIONS:
1. Establishes and execute plans and strategies to expand the customer base.
2. To sell the entire product portfolio to (potential) customers in the region.
3. To maintain relationships with existing dealers, distributors and retail customers.
4. To expand our distributor base in the territory.

KEY RESPONSIBILITIES:

1. Develop, implement and track sales plans for your assigned markets to meet pre-arranged budget targets and deliver growth.
2. Manage selected key accounts, whilst developing new business relationships through follow up visits, call, exhibitions and seminars, etc.
3. Initiates and coordinate development of action plans to penetrate new market areas.

Job requirements

1. A confident, target driven person, with a proactive approach to work, especially in generating and maintaining a prospect list
2. Proven commercial track record (>3 years), preferably with a history of successful territory management. Experience with consumer electronics is is a benefit.
3. Familiarity with at least one country in the Nordic region.
4. Excellent communication and competitive selling skills with a commitment to personal and team success. Fluent in English language is a must, while other (Nordic) language skills would be a definitive advantage.
5. A high degree of commercial acumen and a strong customer-focused approach.
6. Willingness to travel extensively within the region to increase awareness and promote the business (app. 2/3th office, 1/3th travel)
7. Ability to communicate product & technical information to a wide audience.
8. Ability to build long term business relationships and work effectively, with respect to both internal and external stakeholders, across functional areas and geographies.
9. Culturally sensitive and flexible to adjust to changing cultures and environments.
10. Preferably some affinity with endurance sports like running

Customer Service - Order Management

Title: Customer Service - Order Management
Salaris: Excellent
Locatie: Rotterdam - Zuid-Holland, The Netherlands
Talen: Engels, Nederlands, Fins, Frans, Duits, Italiaans, Spaans, Pools
Geplaatst: 4th Feb 2012

Description:
Job description

Providing high level customer services by answering and handling all incoming telephone/fax/letter/e-mail to internal and external requests,
Pro-actively manage the customers and seek to understand their needs, works to resolve issues in a timely manner and capitalizes on opportunities
Customer support related to administration on Order / Invoice non-commercial issue
Internal support related to customer administration and related to Licensing/Pricing/Policies
Commercial support to Sales team members in local regions
Deals review and approval management, quotations validation
Processing quotations and all incoming customer orders
Coordinates all customer related commercial activities such as order confirmation, technical information, customer complaints and credit/debit notes handling
Follow product and price policy according to WW policy & procedures, discount policy and revenue recognition
Daily invoicing EMEA customers for products, maintenance renewal, education, consulting
System Data Maintenance (Customer system master file maintenance, Registration data accuracy)
Requirements

Job requirements Customer Service - Order Management

Qualifications

Fluency in English and one other European language (German, French, Spanish, Italian, Dutch, Finnish, Polish)
High level of customer focus
2 years relevant experience in an international Customer Services environment
HBO (High School Diploma) level, or MBO with relevant experience
Good team player who can also work independently
Excellent communication skills both spoken and written
Good Computer Literature skills (MS office, databases, internet)
IT business industry experience is a plus,

Skills

Strong organisational and time management skills
High energy and positive attitude
Responsible, set priorities and meet deadlines
Ability to handle multi-tasks
Business and goals focused with commercial and financial insight
Fast learning and numerical ability
Skills in data analysis and ability to form accurate conclusions
Flexible, taking initiatives
Pro-active and performance driven personality
Excellent interpersonal skills
Bring in a dynamic and constructive atmosphere within the CS Team

Rotterdam

Florin Buduroi

T:? 31 10 2052 711

E:?florin@adamsrecruitment.com

Full Relocation - Finnish IT Support needed in Netherlands

Title: Full Relocation - Finnish IT Support needed in Netherlands
Salaris: attractive + benefits
Locatie: The Netherlands
Talen: Fins
Geplaatst: 18th Jan 2012

Description:
Netherlands - Finnish speakers needed - Networking

The company is an international company based in Netherlands specialized in outsourced Customer Relations Management-services to leading technology companies providing support in 21 languages to 16 European countries.

Our hard- and software team is a shared team. They provide support to multiple projects.
The products we support are a.o. anti-virus software, tax software, legal software, home security systems, customs software and computer hardware.

We are looking for 1st line Technical Support Engineers with the following language skills:

1x Finnish/English (all 3 languages needed)

The candidate:

� Has an education on MBO level (is also welcome to apply if he does not have the educational background in IT but has taught himself to work with computers)
� Has proven technical skills, has worked in a technical support position before or has functioned as a helpdesk for his family and friends
� Preferably has work experience in a customer service environment
� Has good typing skills and multitasking is not a problem for him
� Has a good command of English (both verbal and in writing) as this is the communication language of the company
� Likes variety in his work and is able to switch easily between projects/products
� Understands that basic user knowledge of computers is not enough for this position and has:
- proven technical skills, has worked in a technical support position before or has functioned as a helpdesk for your family and friends
- Knows how to build and install a pc himself, is able to install operating systems.
- Has some knowledge of SQL
- Has basic networking knowledge

Skype interviews!

Salary: Attractive
Location: Boxtel, The Netherlands
Type: Permanent, full time

On offer:

- Benefits: Pension Scheme, Travel cost compensation up to �130 month (Train / Bus), Collective health insurance
- Car insurance 27% discount
- House insurance 10% discount
- Opportunity to grow within a big, multinational company
- Relocation 750 Euro reimbursed with the first salary

Requested Starting date: ASAP